Orders and Returns | Minimax Stool

ORDERS AND RETURNS

How Can I Cancel Or Change My Order?

If you need to change something in your order, please contact us via the contact page as soon as you can to amend the order.

Do I need an account to place an order or a return?

You don’t need an account to place an order or for a return.

 

How much time from purchase does a user have to request a refund

7 days from receipt of product

Method of refund 

To the same form of payment used

Must the item be new in box/unopened/like new in order to return?

As new

How would a I initiate a return.

Order number  +  please visit our contact page.

How Can I Return a Product?

We do not offer a free returns policy, the cost of shipping any returned item will rest upon the purchaser to pay.

To return a product please send us a message via  contact page , explaining the reason and your order details,

We will then respond via email letting the customer know the address to send the item back to.

**Please contact us before**

Fast Options

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